| We
want you to be absolutely satisfied with your jewelry which is why we
offer you the Diamond of Eden, 30-day no-risk, money-back Guarantee to give you plenty of time to consider your purchase so you can be sure you made the right decision.
If for any reason you aren't
satisfied, you can return any item in its original condition within
30 days of the date of shipment for a refund, store credit or an exchange. It's
that simple.
To return your purchase, please follow these simple instructions:
- Email info@DiamondofEden.com to request a Return Authorization number, or to request an exchange or replacement.
- For
your security, please return the package to us by an insured courier
(UPS or FedEx) and retain your shipping receipt. This will protect
you in case your jewelry is lost in transit.
Please include your name, address, phone number and order number.
Returns
should be sent to:
Diamond of Eden LLC
Attention: Customer Returns
4 Parkway Drive
Pine Brook, NJ 07058 |
Once we receive
your return, your money will be refunded or your credit card account
will be credited. The credit will be made within 10
business days of receipt and verification of the merchandise. Refunds
on purchases made with a credit card will be credited to the
same card. Delivery charges are not refunded. Please allow one monthly
billing cycle in order for your credit to appear. Customers returning
a partial order will be refunded for the returned items only.
If you have any questions,
please contact our Customer Service Department, or click
here to contact
us. |
