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Is
this jewelry natural and genuine? Or is it man-made, created
gemstones?
What's
the best way to store jewelry?
How
do you clean jewelry?
What's
the most important thing to remember in buying a diamond or
gemstones?
Why
should I buy on the Internet?
Where
does your jewelry come from?
What
kind of guarantee do you offer?
Is
my transaction secure?
Do you charge Sales Tax on your products?
Who's behind DiamondofEden.com?
How
often does inventory change?
What
is Diamond of Eden's privacy policy?
Will
the jewelry I buy from you be offered on TV?
How long will I have to wait for a refund?
Is
this jewelry natural and genuine, or is it man-made, created
gemstones?
Every
piece of jewelry that we sell at Diamond of Eden is 100% natural
and genuine. Our membership with both the Jewelers Board of
Trade and the Jewelers Vigilance Committee guarantees that
we are in compliance with the highest standards of the jewelry
industry. Additionally, each purchase includes a Certificate
of Authenticity that guarantees that your piece of jewelry
is as described.
We do not sell jewelry or gemstones that are created, man-made
or artificially enhanced unless it clearly says so on the item's
title or description.
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What's
the best way to store jewelry?
Storing
jewelry properly requires a little care. Diamonds and
other gemstones are hard enough to scratch metal jewelry and
to mar the surfaces of other stones they come in contact with.
Store gemstones in their own individual soft cloth pouches
or place them in a jewelry box that has separate compartments
for each piece. Metal jewelry should also be stored separately.
To learn more about caring for your jewelry click on "Cleaning
and Caring for Your Jewelry"
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Can
you suggest a good way to clean jewelry?
Whichever
method you select, a gentle hand is always best. Here's a tip
from The Diamond of Eden School on Caring for Jewelry. To clean
jewelry with gold, platinum and most gemstones, make a diluted solution
of mild dishwashing liquid. Use 1 tablespoon to 2 cups of lukewarm
water in a bowl. Loosen dirt by soaking jewelry in a strainer
for 10 to 20 minutes. Lightly and carefully use a soft brush
to work out dirt. Gently use a toothpick to reach into crevDiamond
of Edens. Rinse with clean lukewarm water. If you rinse in a sink,
close the drain first.
To learn more
about caring for your jewelry click on "Cleaning
and Caring for Your Jewelry"
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What's
the most important thing to remember in buying a diamond
or gemstones?
How a diamond
is cut - so that all of its facets work in harmony to spark
the greatest brilliance - is perhaps the most important thing
to consider in the gem itself. Among the 4C's of diamond value,
including clarity, color and carat weight, cut is the most
critical. Cut is what unleashes a diamond's singular beauty.
To learn more about the 4C's, click on How
To Buy Jewelry.
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Why
should I buy on the Internet?
Shopping
at Diamond of Eden saves you time and money. You have a
no-risk, 30-Day money back guarantee with all of your purchases
at Diamond of Eden, as well as Free shipping and a Free
gift box and certificate of authenticity with each purchase.
In minutes, you can look at a wide selection of fine jewelry,
ask questions and complete your purchase without leaving
the computer. You can also feel safe, knowing that all
your transactions with us are guaranteed to be secure.
Also, you may choose to receive personalized email bulletins
and newsletters that provide great discounts.
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Where does your jewelry come from?
We deal
directly with a number of jewelry manufacturers in the U.S.
and around the world. Diamond of Eden selected them because
of their reputations for excellent design, quality workmanship
and fair pricing. The gems themselves come from all over
the world. We provide a certificate
of authenticity with every purchase.
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What kind
of guarantee do you offer?
An unconditional
30-day money-back guarantee. If at any time during that period,
you are not completely satisfied, return your purchase for a
full refund or exchange-no questions asked.
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How do I know my transaction is secure?
When you
make a credit card purchase at Diamond of Eden, we use the most advanced
privacy programs to assure your data is protected. All of the
major consumer Web sites use the same programs we do to secure
customer transactions.
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Do
you charge Sales Tax on your products?
DiamondofEden.com
charges 6% sales tax for New Jersey residents.
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Who's behind Diamond of Eden?
Diamond of Eden is run by the second generation of a family-owned
jewelry manufacturing company. Our founding team grew up
surrounded by the jewelry business and enjoys relationships
throughout the industry. We believe that an Internet store
like Diamond of Eden, no matter how advanced its technology,
must still respond to consumers like the traditional family
jeweler - with respect, dignity and trust.
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How often
does inventory change?
Certain
classics never go out of style. Diamond rings and pearl necklaces
represent timeless beauty. You will always find them on display.
At the same time, we are always on the look out for the latest
and hottest designs. We offer them to you as soon as they become
available.
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What is Diamond of Eden's privacy policy?
The information
you provide us stays with us and remains confidential. It will
not be sold to another company. For complete details, click
on Privacy Policy.
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Will the jewelry I buy from you be offered on TV?
Not likely.
We work closely with our suppliers - and also design many
of our pieces. Thus, the probability is quite small.
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How long will I have to wait for a refund?
Once
we receive your return, your money will be refunded or
your credit card account will be credited for any payments
you have made toward your purchase. The first credit
will be made within 10 business days of receipt and verification
of the merchandise. Delivery charges are not refunded.
Please allow one monthly billing cycle in order for your
credit to appear. For more information, please click
on "Returns and Refunds"
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